Call Us 1-858-967-9134
TCP # 31861

FAQ

GENERAL

Q1) which areas do you normally serve?
San Diego town car services is currently operating in the state of California. We serve number of areas, few to name would be Oceanside, Escondido, Carlsbad, Vista, San Marcos, Encinitas, Poway, Solana Beach, Del Mar, Temecula and los Angeles airport. These are the famous areas that San Diego town car services is covering and we hope to expand it to other states as well.

Q2) what is the procedure for booking?
The procedure to book your ride is very easy. All you have to do is call at the numbers provided at the website or fill out our reservation form and our customer car representative contact you. You have to inform us about the date, time and venue details. Our chauffeured limousine will arrive before the scheduled time to make sure that there are no delays. Online booking is also done through the website, but currently we are working on that to further improve it.

Q3) do you give services on weekdays?
San Diego town car services is active and open all 7 days a week. Apart from that, we also serve for events that take place late after midnight. We have a dedicated workforce that covers both day and night shift alternately, so that quality is always maintained.

Q4) have all your drivers passed the driving tests?
Drivers here at San Diego car service are all experience and certified for their matchless driving skills. When you take the limo ride, you will not feel as if you are travelling on road because it will be really smooth and comfortable. Our limo chauffeurs are the real asset and none of them have ever faced any complaint from any customer till date.

Q5) which models of limousines do you have currently?
Currently, we have all latest models like Lincoln town car signature limited, Mks, SUV,S etc. that have all the smart features inside like bar areas, LCDs and even slot machines. From Sedans to large stretch limos and party bus limos, San Diego town car services has it all available. All your limo requirements will be fully met here.

Q6) is there any concept of customer privacy?
We understand that you care about your personal information and details. All the information that you provide to us is fully confidential and even regarding the bookings or hire limo, except for one driver no one else has information regarding it. We keep it all secure and assured for its confidentiality.

PRICE, RATES AND BILLING OPTIONS

Q1) what is your mode of payment?
We accept cash, cheques and credit cards, PayPal, Utilizing Square Reader.

Q2) are there any hidden charges?
San Diego town car services give a complete breakdown of the service charge to the customers and makes sure that there are no hidden charges. We respect customer rights and never have we exploited any. An electronic bill is emailed to the customer and a paper bill is also generated for hard copy record.

Q3) am I charged for extra time?
Your total fare includes the time from when the limo leaves the garage to when it checks out at your destination. In between, if you stop anywhere or if you arrive late then all of the time will be charged. The time where car has to wait and not move, that is charged at comparatively lower rates. San Diego limo service will never charge their customers unfairly.

LOYALTY AND DISCOUNTS

Q1) are there any bonus points for loyalty status?
All our customers that have travelled with us for more than 3 times will be given a loyalty status and every time they travel, after that points will be added. Those points can be availed in form of discounts and rate cut downs.

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